When your store is busy with customers (and we hope it is!), the last thing you want to do is be thinking about the time it will take you to create next week’s labor schedule. You have to think about the optimal labor schedule in your store to fulfill the peaks and lulls of customer demand and then you have to think about who has a school event, a family conflict or a vacation this week. After hundreds of interviews with Store Managers and Owners, we learned that for even the most organized managers, this process is simply a hassle.
Today, we launched a re-imagined Scheduling tool within Forge to help cut down the amount of time it takes to create a labor schedule each week.
Here’s how it works:
Head over to your Scheduling tab within the Forge dashboard. You’ll see an empty week’s schedule.
To add your first shift, click “New Shift.” Since Forge scheduling is role-based you’ll be required to first, select a job position.
Then select the shift start date/time and end date/time.
Leave notes for your Team Members about any instructions they’ll need to do their job well (i.e. Don’t forget to wear green for St. Patrick’s Day!).
Select a headcount that you need for that particular shift (i.e. if you need two Dishwashers, select “2”).
Add a Team Member (this is optional and we recommend leaving this blank to allow Team Members to opt-in to their schedule, as it boosts employee satisfaction and decreases turnover).
Add a Manager who is responsible for the shift.
After you’ve created your shifts for the week, you’re able to duplicate the week by selecting “Copy to Next Week,” which copies the shifts from the current calendar view and pastes them on the following week’s schedule.
We hope scheduling helps you manage your workforce more effectively and efficiently!